A frequent question businesses ask is, “Will this travel management company be a good fit for our business?” And this is the one companies probably also need to determine: what features to look for when choosing a travel management agency? If you look at the travel industry en masse, you have many options, but not all of them may suit your establishment. One of the big reasons it’s so paramount to pick a good travel management company is that they can provide the professionalism and expertise to make the best travel decisions.
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| Choosing a travel management company can be a difficult task, but you should be cautious. Here are a few tips to help you decide which one is the best for your business. |
But many are confused by the difference between a travel management agency and a travel management platform. So let’s start by understanding each.
What is a traditional travel management company, and what is a travel management platform?
Travel management company
A travel management company is a service provider that handles business travel. There are small and big travel companies, some less focussed on innovation and technology than others. They take care of travel for your employees. They may also offer companies around-the-clock customer service.
A company may generally designate an account manager at the travel agency to assist with all your business’s travel-related activities. They will ensure that company policies are adhered to and provide customer service for all company travelers. They establish connections between corporates and service providers in the supply chain.
These travel agencies offer many benefits, such as:
- Booking hotels and flights for your company
- Preparing your travel schedule
- Creating travel packages
- Compiling travel paperwork
- Organizing and planning trips for your employees
- Offering assistance and alternatives for trip cancellation, reschedulings, etc.
- Providing corporate rates and contracts for individual and group bookings
Business travel management platform
A business travel management platform has a comprehensive suite of applications and tools to help your business organize and prepare for travel, reduce stress and risk, simplify communication and coordination, and optimize operations. By automating the pre-travel process, your business will save time and money on pre-trip and post-trip work. Additionally, using a reputable platform will protect your business by providing comprehensive coverage even in an emergency or a worst-case scenario.
How to choose the best travel management company
Find a travel management company that helps streamline your workflow and keep you organized. Here are a few tips on choosing a good travel management company:
Do your research
Before making any decisions, do due diligence and find the right platform for your business. Ensure you consider the features, pricing, and support options before signing a contract.
Consider what you need
Since each company carries its own needs, it is critical to consider what you need when considering a business travel management company. Some travel agents offer comprehensive event planning capabilities, while others may focus on logistics only.
Benefits and features of the ultimate travel management company
The ideal travel management agency will provide a complete business travel service.
Cost saving/ corporate rates
Negotiating with suppliers can be profitable in any business. A good travel agency will negotiate a competitive rate for your company with the vendor.
Timely and efficient management
Business travel has become a vital part of daily operations as most organizations do business globally. Travelers and organizations require travel companies to ensure timely and efficient travel management.
Customer support
The right travel management company should provide you with customer advice and support from an in-house designated travel manager 24/7.
Customized itinerary
A corporate travel management company handles travel for your company and much more. They manage business tours, make group bookings, hire cars, organize MICE events and help you organize all elements of your company’s business travel.
Hassle-free
They can remove much of the hassle inherent in managing several teams, various locations, and aspects of your business.
What a business travel platform solution can provide
Best inventory and rates
The best business travel platforms offer a wide range of flights and hotel rates. Thus, you can take advantage of steal deals and industry-leading bargains.
Next-level integration
Corporate travel management software is an integrated, web-based solution and a valuable resource.
Automation makes it easy
You can ease your workload by automating tasks and finding unique travel solutions.
24/7 support system
It provides access to information, support, and advice from experts or professional chatbots 24/7.
Advanced analytics
Travel managers can access real-time data, accurate reports, and actionable insights.
Saves expenses
You can save up to 30% on operational costs and improve the travel experience for all employees. A platform allows you to maximize your travel and control your spending.
Autonomous, fast service, saves time
This solution offers quick booking in 90 seconds, planning trips, and customer support.
Customized solutions and tracking
You can create a personalized itinerary for each trip, amend bookings, track expenses, manage travel for everyone traveling with your company, and so much more.
All-in-one platform
Whether you are a business traveler or a company travel manager, a comprehensive business travel management platform is your one-stop solution for checking availability, scheduling flights, planning train bookings, tracking expenses, and managing distribution and payment in cashless mode.
No stress, no worry
Business travel software is an essential travel management tool to integrate scheduling and expense tracking with a suite of accounting features.
Streamlines compliance
Business travel management software helps to streamline your day-to-day travel operations in compliance with relevant company policies.
Closing thoughts
The next generation of leisure and business travelers prefers to make their own reservations and explore alternatives. But, most corporate travel management companies have not upgraded to the new age. They expect you to phone a helpdesk and write countless emails to make a reservation. Post-pandemic, a corporate service that provides only human contact services cannot support your company in automating travel policy compliance. Therefore, you require both innovation and human assistance. A travel management platform like ITILITE can provide these services.
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